PERSONALIZED VIDEO EXPERIENCES
FOR INSURANCE

Personalized videos can be embedded into vital moments across customer journeys to engage, inform, nurture, and build meaningful relatioıns.
In the insurance industry, the future of the people is on the table. So, insurance professionals need to attain the customers’ every need with great care on a personal level. Discover what can be achieved with immersive video experiences.

INDUSTRY BENEFITS

85%

Increase in customer satisfaction.

72%

more interaction against texts.

29%

Increase in digital app usage.

22%

more product sales via videos.

HELP POLICYHOLDERS UNDERSTAND YOUR SERVICES

Personalized videos are your best tool for explaining insurance proposal quotes, the premium amount, policy limits & coverage, etc in great detail with perfect simplicity, for each policyholder individually.

Indsutry Needs

1

QUOTE FINALIZATION

Assume a proactive role in critical moments of decision Throughout the quote finalization journey. Reduce the abandonment ratios instantly by clarifying the process for potential policyholders and offering them relevant promotions for each case.

SOME CRUCIAL RESULTS:

  • Minimized quote abandonment
  • Invest in returning customers with a higher ROI
  • Increased conversion rates with relevant offers
2

WELCOMING & ONBOARDING

Follow up with a great personalized welcoming video to explain details of their coverage and/or how to access their accounts online. Foster your relationship right at the beginning by answering some of the questions they might already have in mind.

SOME CRUCIAL RESULTS:

  • Uplift in engagement via proactive video
  • Decreased call volumes for customer support
  • Increased policy renewals
3

CARE & SUPPORT ON CLAIMS

Great customer care at a personal level in a time of crisis is a dream coming true for insurance companies. Personalized videos can be a relief point for your policyholders in such a situation to minimize the stress of the insurance claims process. Turning friction into satisfaction is priceless.

SOME CRUCIAL RESULTS:

  • Deduction in insurance claims processing time
  • Decreased call volumes for customer support
  • Increased trust of the policyholder towards the company
4

ACQUISITION & RENEWAL

In insurance, acquisition and renewals are highly and understandably personal. During critical decision points like this, relevant knowledge regarding the full value of an insurance policy for each individual is indispensable. Providing personalized recommendations and answering the common question can go long way in a decision-making process.

SOME CRUCIAL RESULTS:

  • Increased customer Lifetime Value (LTV)
  • Improved renewal rates
  • Boost ROAS through hyper-targeting

PERSONALIZED VIDEO FOR PRIVATE PENSION PLANS

Automatically create and send personalized summary videos for each and every policyholder without any hassle. Easily integrate their unique data onto the video to track, inform, notify, and encourage plan upgrades on a personal level.
Create & send personalized offers based on individual pension plan details. Identify unique selling points, show possible outcomes of the plans, and display how the customer will benefit from the offer on a personal level with tailor-made strategies.

NEED SOMETHING ELSE FOR A DIFFERENT INDUSTRY?

FINANCE & FINTECH

Finance is already a hyper-personalized industry with micro-targeted offers. Now it’s time to expand your communication strategy to involve immersive video experiences.

TELECOMMUNICATIONS

Journeys for telecommunications customers are maybe the longest with many touchpoints. Each offers unique opportunities such as growing loyalty, billing support, and conversions.

MULTI-LEVEL MARKETING

Time-sensitive performance reports, new products, hot deals, or onboarding… Create interactive videos for each persona in your sales team to meet ever-growing sales volumes.

FMCG & GROCERY

Elevate the branding of your company by creating educational, informative, and personalized video experiences about grocery e-commerce right inside your app and foster your relationship with shoppers.

FASHION

Today, nothing tells the story of a genuine personality better than a personal clothing style. A connected e-commerce database can create wonders with a very talented video experience platform.

What They Said About Us?

  • Halit Kıvanç Bozdağ Head of Digital Marketing
    - SODEXO

    As Sodexo, thanks to our communication with Omma Vq, we have achieved significant improvements in visibility and conversion rates in our member restaurants. In this process, Omma VQ had positive directions not only technically but also on the whole process with its experience.

  • Azra Erol Value Proposition
    & Incentives Manager
    - AVON

    Thanks to OmmaVQ, we started a brand new era with personalized communications for our representatives. When we combined our innovative approaches with Omma's experience, we achieved a good performance in video view trough and order rates.

OTHER CAMPAIGNS

Virtual Bill Communication for Telecom Industry

Personalized Communication for Private Pension Plan

Performance Communication for Multi Level Marketing Sales Team

B2C Communication for Online Marketplace

B2B Communication for Online Marketplace

LET’S TALK ABOUT YOU

Let’s talk about your touchpoints, target audience, industry KPIs, and ambitions so that we build a conversational video experience tailored for you.

    Please enter your business email address as your email address. No response will be provided to personal e-mail addresses.