Personalized videos can be embedded into vital moments across customer journeys to engage, inform, nurture, and build meaningful relatioıns.
In the insurance industry, the future of the people is on the table. So, insurance professionals need to attain the customers’ every need with great care on a personal level. Discover what can be achieved with immersive video experiences.
Increase in customer satisfaction.
more interaction against texts.
Increase in digital app usage.
more product sales via videos.
Personalized videos are your best tool for explaining insurance proposal quotes, the premium amount, policy limits & coverage, etc in great detail with perfect simplicity, for each policyholder individually.
Assume a proactive role in critical moments of decision Throughout the quote finalization journey. Reduce the abandonment ratios instantly by clarifying the process for potential policyholders and offering them relevant promotions for each case.
SOME CRUCIAL RESULTS:
Follow up with a great personalized welcoming video to explain details of their coverage and/or how to access their accounts online. Foster your relationship right at the beginning by answering some of the questions they might already have in mind.
SOME CRUCIAL RESULTS:
Great customer care at a personal level in a time of crisis is a dream coming true for insurance companies. Personalized videos can be a relief point for your policyholders in such a situation to minimize the stress of the insurance claims process. Turning friction into satisfaction is priceless.
SOME CRUCIAL RESULTS:
In insurance, acquisition and renewals are highly and understandably personal. During critical decision points like this, relevant knowledge regarding the full value of an insurance policy for each individual is indispensable. Providing personalized recommendations and answering the common question can go long way in a decision-making process.
SOME CRUCIAL RESULTS:
Automatically create and send personalized summary videos for each and every policyholder without any hassle. Easily integrate their unique data onto the video to track, inform, notify, and encourage plan upgrades on a personal level.
Create & send personalized offers based on individual pension plan details. Identify unique selling points, show possible outcomes of the plans, and display how the customer will benefit from the offer on a personal level with tailor-made strategies.
As Sodexo, thanks to our communication with Omma Vq, we have achieved significant improvements in visibility and conversion rates in our member restaurants. In this process, Omma VQ had positive directions not only technically but also on the whole process with its experience.
Thanks to OmmaVQ, we started a brand new era with personalized communications for our representatives. When we combined our innovative approaches with Omma's experience, we achieved a good performance in video view trough and order rates.
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